Terms for Picker Agent.

These Terms of Use govern your access to and use of the Picker Agent mobile application, website, dashboard, API, and related services. By using Picker Agent, you agree to these Terms.

1. The Service

Picker Agent provides mobile, web, API, and dashboard tools for creating and managing picking runs, processing uploaded pick sheets, guiding packing sessions, tracking notes and expiries, reviewing analytics, and managing company users and settings.

2. Accounts And Company Workspaces

You must provide accurate account information and keep your login credentials secure. If you use Picker Agent on behalf of a company, you represent that you are authorised to use Picker Agent for that company.

Company owners and administrators are responsible for managing users, roles, invite codes, billing access, company data, and workspace settings.

3. Acceptable Use

You must not:

• Use Picker Agent unlawfully or in a way that infringes another person's rights.
• Upload malicious files, scripts, or content.
• Attempt to gain unauthorised access to Picker Agent or related systems.
• Interfere with the security, reliability, or performance of Picker Agent.
• Reverse engineer, copy, or misuse Picker Agent except as allowed by law.
• Upload information you do not have permission to use.

4. Customer Data

You retain rights to the operational content and data you upload or create through Picker Agent. You grant us the rights needed to host, process, transmit, display, back up, and otherwise use that data to provide and improve Picker Agent.

You are responsible for the accuracy, quality, legality, and suitability of your data.

5. Availability And Changes

We aim to provide reliable services, but we do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue parts of Picker Agent where needed for maintenance, security, product changes, legal compliance, or business reasons.

6. Fees And Billing

If your company uses paid features, billing terms are presented during signup, subscription setup, or related order processes. You are responsible for authorised fees, taxes, and charges associated with your company workspace.

7. Intellectual Property

Picker Agent, including the app, website, dashboard, API, software, designs, trademarks, and documentation, is owned by us or our licensors. These Terms do not transfer ownership of Picker Agent intellectual property to you.

8. Third-Party Services

Picker Agent may rely on third-party providers for infrastructure, payments, notifications, email, monitoring, and related operations. Your use of third-party services may be subject to their own terms and policies.

9. Disclaimers

Picker Agent is provided "as is" and "as available" to the maximum extent permitted by law. We do not guarantee that Picker Agent will be error-free, uninterrupted, or suitable for every operational requirement.

You are responsible for checking pick sheets, run data, quantities, expiry dates, and other operational information before acting on it.

10. Limitation Of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunity.

11. Termination

We may suspend or terminate access to Picker Agent if you breach these Terms, create security or operational risk, fail to pay required fees, or if we are required to do so by law.

12. Apple Terms

If you download Picker Agent from the Apple App Store, Apple's standard Licensed Application End User License Agreement may apply in addition to these Terms unless we provide a separate end user licence agreement.

13. Contact

Questions about these Terms can be sent to [email protected].